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Your Company Must be Customer Focused Not Operations Focused

Your Company Must be Customer Focused Not Operations Focused

Is Your Business, Customer or Operations Focused?     Give Your Customer’s a Great Experience   Do you understand what it takes for your company to give customers a great customer service experience?  It takes a lot of effort to create the business...
Email is the Foundation of Your Digital Marketing Strategy

Email is the Foundation of Your Digital Marketing Strategy

Why Doesn’t Email Get the Respect it Deserves?   You can build your Brand using Landing Pages, Email, Social Media, Blogs and apps as part of your successful Digital Marketing Strategy.  Of the items mentioned, do you know what is the most overlooked and most...
How A Great Customer Experience Energizes Customer Loyalty

How A Great Customer Experience Energizes Customer Loyalty

Your Great Customer Experience Creates Customer Loyalty!     Your Customer Experience is a Philosophy!   Many people think of customer service as a department.  I believe that customer service is part of a companies philosophy, not a company department....
Social Listening Energizes Your Digital Marketing Strategy

Social Listening Energizes Your Digital Marketing Strategy

Can Social Listening Improve Your Marketing?   It’s not easy to build an effective Digital Marketing Strategy.  All the content bombarding your audience every day makes it difficult to garner the attention you need.  The question is, what can you do to stand out?...